Asked Questions (FAQ)
Frequently Asked Questions (FAQ) – Your Style Queries, Answered
At Joedoo LLC, we’re here to make your fashion journey as smooth as your favorite outfit. Got questions? We’ve got answers! Check out the FAQs below to find what you need—or reach out to us directly if you’re still curious. Let’s dive in!
Ordering & Shopping
1. How do I place an order?
It’s simple! Head to Joedoostore.com, browse our collections, pick your faves, and add them to your cart. Hit checkout, enter your details, and you’re set—style is on its way!
2. What payment methods do you accept?
We take all the usual suspects: Visa, MasterCard, American Express, PayPal, and more. Secure, fast, and ready to get your order rolling.
3. Can I change or cancel my order?
We move quick to get your gear to you! If you need to tweak or cancel, email us at admin@joedoo.com or call +1 (754) 223-8225 within 24 hours of placing your order. We’ll do our best to make it happen.
Shipping & Delivery
4. Where do you ship?
From our St. Pete HQ at 7901 4th St N #11299, St. Petersburg, FL 33702, we ship across the U.S. and beyond. Check our shipping page at checkout for the full list of destinations.
5. How long does shipping take?
Standard U.S. shipping takes 3-7 business days, depending on your location. Need it faster? We offer expedited options—select your preference at checkout. International orders may take 7-14 business days, customs depending.
6. How can I track my order?
Once your package is on its way, we’ll send you a tracking link via email. Keep an eye on it and get ready to rock your new look!
Returns & Exchanges
7. What’s your return policy?
Not vibing with your purchase? No worries! You’ve got 30 days from delivery to return unworn, unwashed items with tags intact. Hit up admin@joedoo.com for a return label and instructions. (Note: Shipping costs for returns are on you unless the item’s faulty.)
8. Can I exchange an item?
Totally! If the size or style isn’t quite right, reach out within 30 days, and we’ll swap it for something that fits your vibe—subject to availability.
Sizing & Products
9. How do I know my size?
We’ve got detailed size charts on every product page at Joedoostore.com. Still unsure? Drop us a line, and we’ll help you nail the perfect fit.
10. Are your clothes true to size?
Our pieces are designed to fit like a dream, but every style’s unique! Check the product description and size guide for specifics—or ask us for a heads-up before you buy.
11. What are your clothes made of?
Quality is our thing! We use a mix of premium fabrics like cotton, polyester blends, and more, depending on the vibe of each piece. Peek at the product details for the full scoop.
General Questions
12. Where are you based?
We’re proud to call St. Petersburg, Florida, home—specifically 7901 4th St N #11299, St. Petersburg, FL 33702. It’s where the fashion magic happens!
13. How do I contact you?
We’re always a click or call away. Email us at admin@joedoo.com or dial +1 (754) 223-8225 (Monday-Friday, 9 AM – 5 PM EST). We love hearing from you!
14. Do you offer gift cards?
Yep! Give the gift of style with a Joedoo LLC gift card—available on our site in various amounts. Perfect for the fashion lover in your life.
15. Can I collaborate with Joedoo LLC?
We’re all about creative vibes! Influencers, designers, or brands—shoot us an email at admin@joedoo.com with your ideas, and let’s make something epic together.
Still Got Questions?
Didn’t find what you’re looking for? No stress—our team’s here to help. Reach out via email or phone, and we’ll sort you out with the same flair we put into our collections. At Joedoo LLC, your style and satisfaction are our top priorities. Let’s keep the fashion convo going!